Privacy Policy

Effective Date: July 2025
Last Reviewed: July 2025

At Agile Supply Chain Management Ltd, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or interact with our services online.

Who we are

Agile Supply Chain Management Ltd (“Agile”, “we”, “us”) is a UK-based logistics and supply chain provider operating globally. Since 2023, we have served commercial and industrial clients with comprehensive logistics solutions including road transport, ocean freight, air freight, and warehousing services.

Company Details:
Company No: 14719221
VAT No: GB439669734
Registered Office: Unit 7, Marchington Industrial Estate, Stubby Lane, Uttoxeter, Staffordshire, ST14 8LP, United Kingdom
Website: https://agile.sc

For data protection purposes, Agile is the Data Controller of personal data collected through this website.

Data subjects covered

This website privacy policy applies to:

• Website visitors and users
• Prospective customers making enquiries
• Existing customers accessing online services
• Suppliers and business partners
• Job applicants
• Newsletter subscribers and marketing contacts

What personal data we collect and why

Depending on how you interact with our website, we may collect:

• Contact and Identity Data — Name, job title, company name, email address, phone number, business address and location.
• Enquiry and Service Data — Details provided in contact forms, service requirements and shipping information, communication preferences.
• Technical Data — IP address and browser information, device type and operating system, website usage patterns and pages visited.
• Marketing Data — Newsletter subscription preferences, communication history and responses.

How we collect your data

We collect personal data when you:

• Complete contact forms or request quotes
• Use our shipment tracking services
• Subscribe to newsletters or marketing updates
• Apply for employment opportunities
• Browse our website (through cookies and analytics)
• Contact us by phone, email, or post

Legal basis for processing

Under UK GDPR and the Data Protection Act 2018 we process your personal data based on:

• Contract Performance — To provide logistics services and respond to enquiries.
• Legitimate Interests — To improve our services, prevent fraud, and maintain website security.
• Consent — For marketing communications and non‑essential cookies. You can withdraw consent at any time.
• Legal Obligation — To comply with regulatory and legal requirements.

How we use your data

We use your personal data to:

• Respond to enquiries and provide quotations
• Deliver logistics and supply chain services
• Process and track shipments
• Send marketing communications (with consent)
• Improve our website and customer experience
• Ensure website security and prevent fraud
• Comply with legal and regulatory obligations

Who we share your data with

We do not sell or rent your personal data. We may share your data with:

• Service Providers — IT support, website hosting, email services under confidentiality and data‑protection obligations.
• Logistics Partners — Carriers, shipping lines, and supply chain partners as necessary for service delivery.
• Legal Authorities — When required by law or to protect our legitimate interests.
• Professional Advisors — Lawyers, accountants, and auditors under professional confidentiality.

All third parties are contractually obligated to protect your data and use it only for specified purposes.

International transfers

As a global logistics provider, your data may be transferred outside the UK and EU to facilitate our international operations. When we transfer data internationally, we ensure appropriate safeguards including Standard Contractual Clauses approved by the UK ICO, transfers to countries with adequacy decisions, and contractual protections with international partners.

How long we keep your data

We retain personal data only as long as necessary:

• Website enquiries and customer data — Up to 7 years for business records and after final service delivery.
• Marketing data — Until consent is withdrawn or after 3 years of inactivity.
• Job applications — 6 months (or longer with consent).
• Technical and website data — 13 months maximum.

Your rights

Under UK GDPR, you have the right to access, rectify or erase your personal data, restrict or object to processing, and data portability. You may withdraw consent at any time where processing is based on consent. You may complain to the UK Information Commissioner’s Office (ico.org.uk) if you believe we are not meeting data‑protection requirements.

Website security

We implement appropriate technical and organisational measures to protect your personal data including SSL encryption for data transmission, secure servers and firewalls, regular security monitoring and updates, and access controls and staff training. While we take reasonable security measures, please note that internet transmission is not 100% secure.

Cookies

Our website uses cookies and similar technologies to ensure website functionality, analyse website performance, remember your preferences, and provide relevant content. Essential cookies are necessary for website operation. Non‑essential cookies require your consent, which you can manage through our cookie banner or browser settings. For detailed information, please see our Cookie Policy.

Third‑party links

Our website may contain links to external websites. This privacy policy applies only to our website. Please review the privacy policies of any third‑party sites you visit.

Contact us

To exercise your rights or ask a question about privacy, email privacy@agile.sc or write to the Data Protection Lead at Unit 7, Marchington Industrial Estate, Stubby Lane, Uttoxeter, Staffordshire, ST14 8LP, United Kingdom.

Changes to this policy

We may update this privacy policy periodically to reflect changes in our practices or legal requirements. The latest version will always be available on this page with the revision date shown above.